
Frequently Asked Questions
What skin types is the BelleVie Deep Vita C Capsule Cream suitable for?
Our cream is formulated for all skin types, including sensitive, dry, oily, and combination skin. It's dermatologist-considered and designed to be gentle while still effective
Can I use this cream daily?
Yes! The cream is safe for daily use — morning and night. For best results, apply on cleansed skin and follow with sunscreen during daytime use.
What's the benefit of the capsule technology?
The golden capsules protect and deliver active ingredients more effectively, ensuring better absorption and longer shelf stability than traditional creams.
Does this contain real Vitamin C?
Yes — the formula includes 50% Vitamin Water and stabilized Vitamin C derivatives that are gentle but effective, paired with Niacinamide (5%) for brightening and clarity.
Does this contain real Vitamin C?
Yes — the formula includes 50% Vitamin Water and stabilized Vitamin C derivatives that are gentle but effective, paired with Niacinamide (5%) for brightening and clarity.
How long will one jar last?
One 55g jar lasts approximately 4–6 weeks with daily use, depending on how much product you apply.
Is it fragrance-free?
Yes, it is fragrance-free and non-comedogenic, so it won’t clog pores or cause irritation.
Does it help with dark spots and uneven tone?
Yes, the combination of Vitamin C + Niacinamide helps support visibly brighter and more even-toned skin over time with regular use.
Is it safe during pregnancy or breastfeeding?
It contains no retinoids, acids, or strong actives, but we always recommend consulting your doctor before introducing new skincare during pregnancy.
Does the trimmer work on all hair types?
Yes! BelleVie™ is safe and effective for straight, wavy, curly, and coily hair. It’s designed to remove split ends without affecting your length or texture.
Will it cut too much hair?
Nope! The internal blade is designed to only catch dry, damaged strands — not healthy hair. You’ll keep your length while removing split ends.
How often should I use it?
We recommend using it once every 2–4 weeks to maintain smooth, frizz-free hair and prevent split ends from traveling further up the strand.
What’s included in the box?
Each order includes:
- 1x BelleVie™ Split-End Trimmer
- 1x Detangling Comb
- 1x Bonus Hair Serum (Limited Time)
- Instruction Card
How long does shipping take?
Shipping usually takes 8–13 business days depending on your location. In rare cases, delays may occur due to unforeseen events.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email so you can monitor your delivery status or you can check through Tracking Page
My package hasn’t arrived. What should I do?
If your order is delayed beyond the estimated delivery window, please contact us at hello@the-bellevie.store and we’ll help you out right away.
What is your return policy?
We offer a 30-day refund policy. If you're not satisfied with your purchase, simply contact us within 30 days of delivery for a return or refund.
Can I cancel or change my order?
Orders can only be changed or canceled within 12 hours of placing them. After that, they are processed for shipping.